Are these two staff members in the same classroom? Often the supervisor will sit in on a classroom to get a read on the situation. At our centre we have a staff liaison (member of the board) that the staff members can speak to if they feel they can not discuss the matter with the supervisor.
I like to promote team building exercises during staff meetings to keep the team working well together. We also actively search for professional development in team building.
If the supervisor has an open door policy, staff will feel comfortable enough to come in and discuss the situation before it gets out of hand.
